Natural Red Light Therapy
Wellness Journey Starts Here
Australia's Leading Red Light Products
Frequently Asked Questions
What Payment Methods Do You Accept?
We accept many trusted payment methods such as Paypal, Mastercard, Visa, Shop Pay, Google Pay and Apple Pay.
Where Are You Located?
Our head office is located in Melbourne, Australia
How Much Does Shipping Cost?
Shipping is free on all orders to Australia.
How Long Does Shipping Take?
We offer free shipping on all orders. Most items arrive within 3 to 10 business days, depending on your location within Australia.
What Is Your Refund Policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is My Payment Information Secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How Do I Track My Order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How Can I Contact Customer Support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at therapyredstore@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Therapy Red, we’re committed to empowering your wellness journey through the transformative power of Red Light Therapy. Giving all Australians a natural solution to nasal issues without drugs and side effects.
Unlock your body's full potential for natural healing with Red Light therapy.
Fast, Free & Secure Shipping Australia Wide
We believe natural wellness shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your natural therapy essentials are packed with care and delivered straight to your door so you can start your wellness journey sooner.